In-Home
Carpet
Cleaning

To get rid of dirt that gets embedded over time, our carpet cleaning professionals provide a truck-mounted steam extraction service. Dirt, dust, pet hair and other allergens get rooted in the fibers of your carpet, and a routine pass of the vacuum cannot provide the same deep cleanse that carpet steam cleaning services can. Steam cleaning, or hot water extraction uses a soap solution that is sprayed onto the carpet, which is then lifted out or extracted, removing the deeply embedded dirt and grit. Carpet steam cleaning is the favoured method of professional carpet cleaning because it produces great results.

When to Have Your Carpets Professionally Cleaned
If you notice the following, it may be time to give us a call so we can clean your carpets:

• Stains: If you can’t remove the stains or they keep reappearing, a professional cleaning can take care of those deep carpet stains.
• Unpleasant smells: If your carpet emits unpleasant odours, it’s time to have it cleaned.
• Allergy and asthma attacks: If you notice that allergies or asthma are getting worse, it means your carpet could be trapping excess dirt and dust.

Cleaning Process for Different Types of Carpets
Depending on the type of fibre or material of the carpet, we adjust the cleaning process slightly to properly care for the material. Our carpet cleaning professionals provide a truck-mounted steam extraction service which most other companies do not have. Steam cleaning or hot water extraction uses a soap solution that we spray onto the carpet and then lift or extract, removing the deeply embedded dirt and grit. Carpet steam cleaning is our preferred method because it produces great results.

The Benefit of Using Alexanian’s Professional Carpet Cleaning Services
We use Green Clean eco-friendly products to safely remove and eliminate pollutants, allergens, dust mites, and mould growth from carpets, area rugs, and upholstery. The products are safe for your family, pets, and the environment.

• We use a non-toxic, food-grade enzyme called Zerorez to help eliminate odours in the carpet.
• We provide all of the cleaning supplies. There’s no need to buy them and store them in your home.
• Using our service preserves your carpet long term.
• Our professional cleaners will take the utmost care of your carpet and belongings.

What to Expect From Alexanian’s Carpet Cleaning Process:
We make the carpet-cleaning process as easy as possible with minimal disruption to your routine.

Before We Arrive

• We do ask that you remove any fragile or valuable items from the rooms that need cleaning.
• We’ll do the rest, including move furniture on the day we arrive.

Cleaning Day

• We arrive at the designated time.
• We inspect the rooms and items that need cleaning, taking note of soiled areas or traffic patterns.
• We discuss the process with you and address any questions.
• Our team carefully moves furniture (except very large items, like pianos, china cabinets, entertainment units, etc.).
• Then, we pre-treat any areas of concern.
• Using our eco-friendly products, we clean the required areas using our gentle hot-water extraction method.
• We apply a deodorizer or protector if requested, then groom the carpet.
• After we finish cleaning, we move your furniture back and place protective pads under the legs.
• Finally, we complete an inspection with you to ensure you are 100% satisfied.

After We Leave

• Our equipment normally removes most of the moisture, but your carpet or upholstery may still feel damp to the touch. Using fans and turning your air conditioning on will accelerate drying time.
• Leave the protective pads under furniture and any paper used with upholstered items in place until the area is completely dry. This avoids any possible colour transfer.
• You can walk on your carpet immediately after cleaning, but avoid wearing outdoor footwear.
• If you are not completely satisfied with our work, simply notify us within 10 days of the cleaning, and we will promptly address any concerns.
• Feel free to leave carpet cleaning reviews so that others can benefit from our cleaning services.